Usability Flaws Mar Mobile Tickets.Com, a major online ticket broker owned by (Major League Baseball)  has launched a mobile version of their service at handles tickets for events around the world ranging from chamber music concerts to professional wrestling. The mobile site uses a two-level hierarchical menu with top level categories of “Sports”, “Concerts”, “Arts” and “Family Events” each of which is divided into a dozen or more additional categories. There’s also a search box. Mobile ticketing is something I’d be … Continue reading